Common complaints of banks in India include poor customer service, hidden charges, delayed transactions, online banking issues, loan-related issues and fraudulent activities. Banks need to improve in these areas to ensure customer satisfaction.
Common complaints about banks in India: Poor customer service: Many customers complain about lack of responsiveness, inadequate communication channels and unprofessional behavior of bank staff. Hidden charges: Customers often encounter hidden charges that are not clearly stated in the bank's terms and conditions, leading to unexpected deductions from their accounts. Delayed Transactions: Many customers report delayed transactions such as transfers, ATM withdrawals and deposits, causing inconvenience and frustration. Online Banking Issues: With the advent of digital banking, customers are increasingly facing technical glitches, errors and difficulties with online banking transactions. Credit Issues: Many customers complain about the credit approval process, interest rates, repayment terms and hidden fees associated with credit. Fraudulent Activities: Some customers report fraudulent activities such as unauthorized transactions, phishing scams, and identity theft that result in financial losses and damage to their credit scores. Overall, banks in India need to improve their customer service, transparency and cyber security measures to address these common complaints and ensure customer satisfaction.
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Mycomplaintonline
5000 Rs amount Deducted from SBI ATM Muzaffar Nagar UPW
My Account in HDFC Bank
I came to withdrawn the amount Rs 5000 SBI ATM Muzaffar Nagar on 5th Jun 2023 815am
During Cash withdrawn process electricity has shutdown and Balance deducted 5000 from HD account. Same time complaint to HDFC bank but till date no balance refund.
As per HDFC you have received your amount from SBI ATM as per Sbi bank.
No one supporting if I m asking CCTV footage no revert from anyone. I have also given written communication I will pay triple amount if I m wrong.
- Sharma Amit Posted: 21 Jun 2023
Bank complaints bad customer service
People in India are unhappy with banks because of bad customer service, hidden charges that cause unexpected deductions from accounts, delayed transactions that are inconvenient, technical glitches in digital banking, problems with loans, and security issues such as phishing and identity theft. Banks need to do more to make customers happy by improving customer service, being transparent about fees, and ensuring better cybersecurity.
- mycomplaintonline Posted: 09 Apr 2023
Common complaint grievances about banks in India
Common grievances about banks in India include poor customer service characterized by unresponsiveness, unprofessional behavior, and inadequate communication channels. Additionally, customers frequently complain about encountering hidden charges that are not explicitly stated in the bank's terms and conditions. These charges typically result in unexpected deductions from their accounts. Moreover, many customers report experiencing delayed transactions such as ATM withdrawals, deposits, and transfers, causing them inconvenience and frustration. With more customers migrating to digital banking, several complaints concerning technical glitches, errors, and online banking transaction difficulties have become prevalent. Issues related to loans, such as approval processes, interest rates, repayment terms, and hidden fees, are also significant concerns among customers. Finally, some customers report unauthorised transactions, phishing scams, and identity theft, which lead to financial losses and dire ramifications for their credit score. Overall, banks in India should prioritize improving their customer service levels, promoting transparency, and enhancing cybersecurity measures to address these typical customer complaints and achieve optimal customer satisfaction.
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5000 Rs amount Deducted from SBI ATM Muzaffar Nagar UPW
My Account in HDFC Bank I came to withdrawn the amount Rs 5000 SBI ATM Muzaffar Nagar on 5th Jun 2023 815am During Cash withdrawn process electricity has shutdown and Balance deducted 5000 from HD account. Same time complaint to HDFC bank but till date no balance refund. As per HDFC you have received your amount from SBI ATM as per Sbi bank. No one supporting if I m asking CCTV footage no revert from anyone. I have also given written communication I will pay triple amount if I m wrong.
- Sharma AmitPosted: 21 Jun 2023
Bank complaints bad customer service
People in India are unhappy with banks because of bad customer service, hidden charges that cause unexpected deductions from accounts, delayed transactions that are inconvenient, technical glitches in digital banking, problems with loans, and security issues such as phishing and identity theft. Banks need to do more to make customers happy by improving customer service, being transparent about fees, and ensuring better cybersecurity.
- mycomplaintonlinePosted: 09 Apr 2023
Common complaint grievances about banks in India
Common grievances about banks in India include poor customer service characterized by unresponsiveness, unprofessional behavior, and inadequate communication channels. Additionally, customers frequently complain about encountering hidden charges that are not explicitly stated in the bank's terms and conditions. These charges typically result in unexpected deductions from their accounts. Moreover, many customers report experiencing delayed transactions such as ATM withdrawals, deposits, and transfers, causing them inconvenience and frustration. With more customers migrating to digital banking, several complaints concerning technical glitches, errors, and online banking transaction difficulties have become prevalent. Issues related to loans, such as approval processes, interest rates, repayment terms, and hidden fees, are also significant concerns among customers. Finally, some customers report unauthorised transactions, phishing scams, and identity theft, which lead to financial losses and dire ramifications for their credit score. Overall, banks in India should prioritize improving their customer service levels, promoting transparency, and enhancing cybersecurity measures to address these typical customer complaints and achieve optimal customer satisfaction.
- mycomplaintonlinePosted: 09 Apr 2023