I am writing to complain about Pristyn Care, a healthcare provider that specializes in abortion services. I had a very negative experience with Pristyn Care, and I am concerned that other patients may be harmed if their negligent practices are not corrected.
On decided date , my wife underwent an abortion procedure at Pristyn Care's Kalkaji Hospital in New Delhi. Prior to the procedure, I had spoken with a Pristyn Care representative named Meenu, who assured me that the abortion would be safe and painless. She also quoted me a price of 28,000 rupees for the procedure.
However, on the day of the procedure, my wife began to experience heavy bleeding. The hospital staff was unable to stop the bleeding, and they were forced to call for blood from a nearby blood bank. This caused a significant delay in the procedure, and my wife was placed in a life-threatening situation.
The doctor later told me that the ultrasound doctor had not written down the correct information about the baby's position in the uterus. This meant that the doctor did not have all of the necessary information to perform the abortion safely.
Pristyn Care's negligence caused my wife and our entire family a great deal of physical and emotional distress. We were also forced to pay extra money for the hospital bill, even though Pristyn Care had promised that the cost of the procedure would be 28,000 rupees. They made a bill of rs 54k instead of the promised bill 28k. After fighting with them they took 40k from me.
I am requesting that you take immediate action to investigate Pristyn Care's practices and ensure that they are taking steps to prevent similar incidents from happening in the future. I am also requesting that Pristyn Care reimburse me for the extra money that I was forced to pay for the hospital bill.
Thank you for your time and attention to this matter.
Your complaint has been sent to the concerned department. We are sure that your problem will be resolved soon.
We will take follow up of your complaint on your behalf.
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