I purchased a Kent Crystar Star ZWW MRO 2021 on 29-Oct-22. From the beginning, there was a very bad smell in the water. I requested service, and an engineer came one day, checked, and said the next day they will replace it. But nobody came and replaced. Their helpdesk is only saying we have escaleted the issue and will be solved by 5-6 days. Nothing is happening. I am suffering without water. Please help me. Consumer Name: Manjari Bagchi, Registered mobile number: 9677146926, City: Chennai, Pin 603103
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